Refund policy

Thank you for shopping at [Your Store Name].
If you are not completely satisfied with your purchase, we’re here to help.

1. Returns

You have [7 / 14 / 30] days from the date of delivery to request a return.

To be eligible for a return:

  • The item must be unused and in the same condition that you received it

  • The item must be in its original packaging

  • You must provide proof of purchase (order number or receipt)

Certain items cannot be returned, such as:

  • Perishable goods

  • Personal care items

  • Gift cards

  • Downloadable digital products

  • Sale or clearance items (if applicable)

2. Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

If approved:

  • Refunds will be processed to your original payment method

  • It may take 5–10 business days for the refund to reflect in your account (depending on your bank or payment provider)

3. Late or Missing Refunds

If you haven’t received a refund yet:

  1. Check your bank account again

  2. Contact your credit card company

  3. Contact your bank

If you’ve done all of this and still have not received your refund, please contact us at:
📧 [Your Email Address]

4. Exchanges

We only replace items if they are defective or damaged.
If you need an exchange, contact us at [Your Email].

5. Return Shipping

  • Customers are responsible for return shipping costs (unless the item is defective or incorrect).

  • Shipping costs are non-refundable.

  • We recommend using a trackable shipping service.

Return Address:
[Your Return Address]

6. Order Cancellation

Orders can be canceled within [12 / 24 hours] of placing the order.
After that, the order may already be processed or shipped.